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Not able to open Disclosure Management chapters in Excel

Nov 07, 2017 at 07:22 AM

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Former Member

Hi Expert,

Today when I open my DM Chapters in Excel it shows me an error message in Excel attached below:

Not only for 1 chapter its showing same in all chapters and in all the environment.

Please do the Needfuladvice.

Priyanka garg

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2 Answers

Marc Kuipers
Nov 07, 2017 at 04:34 PM
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Hello Priyanka

The message itself comes from Excel, not DM

See for example:

https://social.technet.microsoft.com/Forums/ie/en-US/f2034b31-070a-4ecb-ae5a-879299177cc6/excel-2013-excel-cannot-open-the-file-because-the-file-format-or-file-extension-is-not-valid?forum=excel

As a first step, do the following

- go to the chapter

- open the revision tab

- select the last revision and click "download"

- save this Excel file

-open the file in Excel (use Excel where the DM client has not been installed)

Does this work? If not, there is some corruption in the file itself

Thanks Marc


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Marc Kuipers
Nov 10, 2017 at 02:19 PM
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