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Warning Message: Another user has already logged in to the company

Nov 07, 2017 at 06:41 AM

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We are having a problem regarding to: connecting to a test database using usercode with non-professional license. As per checking, the said usercode was connected to our LIVE database so I am wondering why does a warning message like below was displayed.

"Warning: Another user has already logged in to the company using the same usercode from workstation /[computer name]. Your log in will lock out the other user. Do you want to continue?" "Yes/NO"

Note: the user above was connected to our live database and not on the test database, so when I clicked the YES button after the prompt above, the later connected to live database will be disconnected.

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