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Nov 06, 2017 at 10:24 PM

Recurring campaign

353 Views Last edit Nov 06, 2017 at 11:21 PM 2 rev

Hi,

I have business need from customer to send recurring emails through campaign.

1. I use member determination for target groups which each day at 4:00 PM calculate members of this campaign based on marketing attributes.

2. I use recurring campaign each day at 5:00 PM to send emails for members of that target group

Problem:

1st day customer A becomes a member of target group-->campaign will send email to that customer-->DESIRED BEHAVIOR

2nd day customer B becomes a member of target group-->campaign will send email to that customer-->DESIRED BEHAVIOR

2nd day customer A is still a member of target group even customer is contacted on day 1-->campaign will send email to that customer-->NOT DESIRED BEHAVIOR

Does anybody have an idea how to tell C4C (not manual activity) that customer A received an email for that campaign already, and that second email should not be send on 2nd day due to spamming customer.

Or on the other words how to reset marketing attributes on 2nd day that member determination process does not take again customer in campaign sending email process if email is send on the first day.

Br,

Zoran