You can no longer change the password

[Former Member]

Good day!

I have a problem on a Netweaver 2004s BI server.

When a user tries to change his password at the logon screen, the error message : "You can no longer change the password" appears.

To clarify, user types his current user id and password in the logon screen, then clicks the "New Pasword" button. Then immediately the "You can no longer change the password" appears.

This is not similar to the message that says you can only change your password once per day.

Any help would be much appreciated!

Regards

Derik

[Former Member]

Hello

if your user type is "service user" you will get "You can no longer change the password" message. Please check your user type. To be able to change password user type must be "dialog".

[former_member185954]

Hi Derik,

Is the user in validity period ?

Regards,

Siddhesh

[Former Member]

Yes the user is valid and can login perfectly. Also the password can be changed in SU01 without a problem.

When I changed my google search terms slightly I got the answer...

The user is set up as a service account, not a dialog user. Why? Because that is how they bypass the password expiry settings.

Now who am I to tell a customer they are wrong.

[former_member185954]

Ah.. that was interesting.. actually you wouldn't know about these errors which do not give u a clue.. in the right direction unless you have faced the problem. Good that the problem is resolved.

Its more quicker to actually help, if you have access to the system.

This error could have been easily sorted out by checking system log entry and audit logs or SUIM.

Regards,

Siddhesh