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Former Member
Jan 14, 2008 at 04:55 PM

0CRM_SALES_ACT_1 - records missing from extraction



We are using an enhanced version of the extractor 0CRM_SALES_ACT_1, but when comparing the number of records retrieved by the extractor using RSA3, with the number of records in the base tables (e.g. 0CRM_ORDERADM_H), several records are missing (RSA3 = c. 9200 records, Table = c. 10500 records).

Analysing the differences, we cannot see any patterns in the 'rejected' data or reasons why the records should not have been extracted. Documents of varying types saved with/without errors, and with or without various key fields are all extracted, or not as the case may be. Also, we have eliminated the enhanced BADI as the source of the problem.

We are on CRM 5.0 SP 9 and BI 7 SP 13.

Any ideas what the problem could be or how to progress?

Many thanks,