Hello folks,
We are using the Ticket creation through incoming e-mails in the Service module of C4C. However we are noticing that, for e-mail which contain more than 5 attachments, the corresponding ticket created in C4C, only contains 5 attachments.
Is this the standard behavior? This seems to be a limitation currently.
Let me know if any of you have encountered such issues. Any pointers in this will be much appreciated.
Thanks and regards,
Nikhil Pais