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Former Member
Jan 14, 2008 at 11:27 AM

SAPOsCol failure

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Hi All,

I am installing SAPNW2004sDevWorkplaceSR2Preview and getting the following error during installation:

ERROR 2008-01-14 11:36:16

FSL-06002 Error 1057 (The account name is invalid or does not exist, or the password is invalid for the account name specified.

) in execution of a 'StartService' function, line (1213), with parameter (SAPOsCol).

ERROR 2008-01-14 11:36:16

MOS-01199 Could not start the 'SAPOsCol' service on host 'Local'.

ERROR 2008-01-14 11:36:16

MOS-01199 Could not start the 'SAPOsCol' service on host 'Local'.

ERROR 2008-01-14 11:36:16

FCO-00011 The step createOsCol with step key |NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_Instance|ind|ind|ind|ind|0|0|createOsCol was executed with status ERROR .

OS - Windows XP Professional SP2

When this error occurs the SAP installation is stopped and it shows error pop-up dialog. At this point I try to start SAPOsCol from Windows services screen. (Before this I make sure that security permissions for SAPOsCol are correct). Manual start of SAPOsCol also fails. In c:\usr\sap\prfclog\dev_coll I have the folloving messages:

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SAPOSCOL version COLL 20.90 700 - 20.54 NT 06/06/06, 32 bit, multithreaded, Non-Unicode

compiled at Aug 29 2006

systemid 560 (PC with Windows NT)

relno 7000

patch text COLL 20.90 700 - 20.54 NT 06/06/06

patchno 75

intno 20050900

running on EULITIN Windows NT 5.1 2600 Service Pack 2 2x Intel 801586 (Mod 6 Step 4)

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12:38:01 14.01.2008 LOG: Profile : no profile used

12:38:01 14.01.2008 LOG: Saposcol Version : [COLL 20.90 700 - 20.54 NT 06/06/06]

12:38:01 14.01.2008 LOG: Working directory : C:\usr\sap\PRFCLOG

12:38:01 14.01.2008 LOG: Saposcol. Can't open query for performance counters.

12:38:01 14.01.2008 LOG: Working directory : C:\usr\sap\PRFCLOG

12:38:01 14.01.2008 LOG: Saposcol. Can't open query for performance counters.

Could someone clarify what may by wrong?

Thank you,

Evgeniy Ulitin