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yM and Facebook Integration - Version of API

Nov 02, 2017 at 04:45 PM


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Hello together,

we found out when changing the Facebook API version that this has an effect to the integration of facebok with Hybris Marketing. Posts in FB are not loaded from FB to yM if version is set higher than 2.8. When we stay on version 2.7 or 2.8 it works but not on version 2.9 or 2.10.

We are using version yM 1702 on premise.

We have implemented also SAP Note 0002515959 "Facebook-Integration V2.10".

Whereelse we have to check what is going wrong?


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1 Answer

Komur Akil Nov 15, 2017 at 12:48 AM

dear Oliver,

Are you using SAP Data services? If so, we received new code for Get_F_Data in SAP Data Services because we had issues while loading posts from FB even after applying the SAP Notes.

With regards,


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Dear Akil,

Thank you. You can check the ID of the SAP Note. I could not find one unfortunately.




Dear Oliver,

I haven't closed that ticket currently since they had some other issues in my case (Japanese content titles causing issues),

The script that does not work for us (included in RDS)


The script that we recieved from SAP:


Please check which script you guys are using.

With regards,


get-f-data.txt (35.6 kB)
get-f-data-new.txt (18.4 kB)

Hi Akil,

thank you. Where you have imported that script?


Oliver Schultze

Dear Oliver,

For our case, it was in below Get_F_Data, after selecting it, you can press on "Edit Options".

So, follow below path:

  • Job_Facebook_data_load
  • Con_Map_Facebook_Data
  • DF_Map_Facebook_Data_NoCust
  • Get_F_Data

In the popup, you can press on the "Pyhton Expression Editor", make sure you backup this code before replacing with any new code! In this place you can paste the new script, and then press "Apply".

With regards,


2.png (30.0 kB)
1.png (136.2 kB)