we found out when changing the Facebook API version that this has an effect to the integration of facebok with Hybris Marketing. Posts in FB are not loaded from FB to yM if version is set higher than 2.8. When we stay on version 2.7 or 2.8 it works but not on version 2.9 or 2.10.
We are using version yM 1702 on premise.
We have implemented also SAP Note 0002515959 "Facebook-Integration V2.10".
Are you using SAP Data services? If so, we received new code for Get_F_Data in SAP Data Services because we had issues while loading posts from FB even after applying the SAP Notes.
For our case, it was in below Get_F_Data, after selecting it, you can press on "Edit Options".
So, follow below path:
Job_Facebook_data_load
Con_Map_Facebook_Data
DF_Map_Facebook_Data_NoCust
Get_F_Data
In the popup, you can press on the "Pyhton Expression Editor", make sure you backup this code before replacing with any new code! In this place you can paste the new script, and then press "Apply".
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