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Former Member
Jan 12, 2008 at 10:21 PM

Portal runtime error on GP iViews

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Hi All,

i've assigned the portal user all the GP related roles. However, when i click on any of the GP worksets/iViews, i get a Portal runtime error with the foll errors in the logs. I'd appreciate if anyone has any tips on how to troubleshoot this.

Exception ID:05:09_12/01/08_0004_18213250

[EXCEPTION]

com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.caf.eu.gp.folders.gp/com.sap.caf.eu.gp.roles.runtime_wc/com.sap.caf.eu.gp.worksets.runtime/com.sap.workCenterRunTime

Component class : com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent

User : SMARTESS

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: ApplicationIntegratorException

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

... 29 more

Content pass of Application Integrator failed.

Component Name: com.sap.portal.appintegrator.sap.WebDynpro,

Context Name (iView): pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.caf.eu.gp.folders.gp/com.sap.caf.eu.gp.roles.runtime_wc/com.sap.caf.eu.gp.worksets.runtime/com.sap.workCenterRunTime,

Top Layer: WebDynpro/TopLayer,

Producer ID (FPN): null,

System Alias: SAP_LocalSystem,

Content pass of Application Integrator failed.

Component Name: com.sap.portal.appintegrator.sap.WebDynpro,

Context Name (iView): pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.caf.eu.gp.folders.gp/com.sap.caf.eu.gp.roles.runtime_wc/com.sap.caf.eu.gp.worksets.runtime/com.sap.workCenterRunTime,

Top Layer: WebDynpro/TopLayer,

Producer ID (FPN): null,

System Alias: SAP_LocalSystem,

[EXCEPTION]

com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException

at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:96)

at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)

at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)

at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)

at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)

at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)

at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: No logon data found in principal attributes.

at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:382)

at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:91)

thanks

prachi