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FILE SENDER COMMUNICATION CHANNEL DOESN'T GET FILE

Former Member
0 Kudos

Hi,

I have create a new sender communication channel with ftp file configuration. Server parameter and source directory are correct.

I have also checked file and directory permission (chmod 777)

Poll interval is 600 secs.

There is no error in communication channel monitor (returned log: CC is correctly configured and started).

Process started every poll interval, but no file is picked up.

Why?

Carme

Accepted Solutions (0)

Answers (11)

Answers (11)

Former Member
0 Kudos

Dear All,

Can you please assist me regarding in sender channel i cannot able to delete the file automatically in processing mode, i have selected the delete mode, when i am trying to push the file using WinSCP, that sender file should be deleted after one processing, but currently its not happening So Will you please guide me to Solve this issue.

Former Member
0 Kudos

Hi Carme,

Make some changes in the description and try to re-activate the CC and check. If the issues persists, then restart the CC and check.

Thanks,

xinjiang_li
Active Participant
0 Kudos

Probably the virtual directory of your FTP server is different from what you think it is. Sometimes it's decided by which approach you established your FTP server. Anyway, you can test whether the relevant ftp directory works by using shell script.

Former Member
0 Kudos

Carme, are you using wildcards? Like asterisk (*) in a filename? If yes, this is the reason. They don't work with the FTP. They only work with the filesystem.

Olian

Former Member
0 Kudos

Hi Olian,

I did delete the file and copied it again but still the file is not picked by comm channel. It worked for few days and it stopped working now. There were no changes from either unix side or XI side.

Thanks,

T

Former Member
0 Kudos

Hi,

This error occurs only if your input file is not placed in the correct path mentioned in the sender communication channel. Since, you are trying with FTP. Are you putting the file into the particular folder(which you have mentioned). Better you copy the file into that folder(which you have mentioned). And again try to execute the scenario. For me also it happened like this, because when i was trying put the file in FTP server through the Common Prompt. Same error i got. So, I tried to copy and paste the file directly in the FTP server folder. And again i executed. It worked for me.

I hope, you must have checked your file name and its extn several times.

Regards,

Nutan

Former Member
0 Kudos

Hi Carme,

Was this issue resolved for you? If so can you please share the solution.

We are also facing the same problem, tried all the options as suggested in this thread but still the file is not picked up by sender communication channel.

Thank you,

T

Former Member
0 Kudos

Hi

To use the FTP Receiver Adapter you have to use the following parametrs.

Transport Protocol--->FTP

Message protocol-->File

Target Directoru--->Directory Name

FileNameScheme--->output Filename

Server-->IP address of the FTP server

Port-->FTP Port

DataConnection--->Passive

Anonymus Login--->Checked

UserName--->provide user name for login

Password--->password for the login to FTP server

Connection Mode--->PerFileTransfer

Transfer Mode--->binary

File ConstructionMode--->Create

PutFile--->usetemproryfile

FileType-->Binary

Status--?Active

please use the following parameter in the adapter.

if still face the problem please reply me back.

Thanks

Rinku

Former Member
0 Kudos

Any imput, please ?

Former Member
0 Kudos

Try the below settings under "FTP Connection parameters" category of your File Adapter

1. Choose "Per File Transfer" for 'Connect Mode'

2. Enter some value ( eg 100) for 'Timeout'

Let us know if it worked.

Former Member
0 Kudos

Eventhough it is too late to answer for this but wanted to tell what I have done for this kind of situation.

My file sender ftp CC stopped picking up the files from ftp . The status is green and log does not contain any errors.

I did not see any errors in adapter service log in nwa or cc logs in the Cc monitor.

So I have created the new sender communication channel with same parameters , it started working fine.

Former Member
0 Kudos

Thanks to all for your answers.

I have checked the pattern of the files i want to pick up and is correct.

Process is started because i see in cc monitor:

1/11/08 3:02:05 PM Polling interval started. Length: 600.03 seconds

1/11/08 3:02:05 PM Processing finished successfully

1/11/08 3:02:05 PM Processing started

I have tryed also in test mode and file is not pick up.

So, i don't find the error

Carme

prasanthi_chavala
Active Contributor
0 Kudos

Hi,

According to the log details...it tells that the CC is error free. So check the processing mode in your CC. You should able to see the corresponding message in moni. If not check the processing sequence in ur sender CC and also once again verify source directory path and file name.

And also check whether u have choosen process read only files option in sender CC...if so then it will only those files...and remaining files will not be polled.

Thanks,

prasanthi.

Former Member
0 Kudos

Hello,

in your cc in the row 'Processing finished successfully' i guess the field 'message-id'

is empty. That means that the adapter haven't found a file and so the processing was

successful.

I can't tell why the file isn't found, but as long as you see no 'message-id' their will be no messages

in your message monitor.

Regards

Patrick

Former Member
0 Kudos

Hi, Patrick

You are right !

There is no "message-id" so i haven't found any message in message monitor.

... and there is no error in CC.

Carme

Former Member
0 Kudos

Hi,

What type of file are you processing. Check whether the file type is binary or text mode.

Also check whether the file name you have specified in the CC and the exact file in the directory are the same.

Also check the file processing mode, whether it is read only, delete or in test mode.

If the file is in read only mode when the file first processed, then once the file was processed it would be in read only mode, so if you place the new file it should process, so try deleting the existing file in the directory and place a new file with exact file name along with the correct extension and try to process it.

Also I would suggest you check the exact file extension, by unchecking the radio button in the folder option under the menu tools> Folder options> view-->hide extension for file type.

Regards,

Nithiyanandam

Former Member
0 Kudos

Hi, Nithiyanandam

... and thanks for your answer.

File type is text mode, so it's a plain file.

I've checked file name and directory name several times. I'm sure it's correct.

I've also tried with archive and test processing mode and file isn't picked in any configuration.

I have only one file in source directory and it has all permission (chmod 777).

Where is the option "hide extension for file type" and what's its utility? Where can i find this menu Tools?

I don't understand anything... I have more CC with same configuration and i haven't had this problem. The main difference between this CC and the other one is server IP .

Regards

Carme

Former Member
0 Kudos

Hi,

You can find this option in any directory from which ever you are accessing the files.

for ex:d:/test

then goto that directory and follow the options which i specified.

Where is the option "hide extension for file type" and what's its utility? Where can i find this menu Tools?

Also check whether you have read/write and delete permission to the new server IP and directory which you are trying to use.

Regards,

Nithiyanandam

Former Member
0 Kudos

Nithiyanandam,

My source server is in Unix system, not Windows..

I haver all permission in file as well as source directory.

Thanks,

Carme

Former Member
0 Kudos

Hi,

Just make sure the file is not empty.

Or select the option "Process Empty Files" for Empty-File Handling.

Regards,

Divija.

Former Member
0 Kudos

Divija,

File is not empty.

Thanks,

Carme

Former Member
0 Kudos

Hi,

Just check if the directory from which the file has to be picked is configured for the file server.

Award points if useful.

Former Member
0 Kudos

Hello,

what do you exactly mean with 'process started' and in which mode is your adapter working?

Maybe try the 'test-mode' (without removing file), because sometimes this could be a problem.

Regards

Patrick

former_member240483
Contributor
0 Kudos

check whethrt you gave source directoryname and file name or correct.

check the FTP configuarations.

regards

Rao

Former Member
0 Kudos

Have defined well the name of the files you like to pick up?

If you have defined a wrong pattern name for the files to pick up: XI could not pick them.

I suggest you to check if

1) Connection security is set correct (none / FTPS for Control Connections / FTPS for Data and Control Connections)

2) If you have to pick up more than a file you have to use the advanced options and set the masks selection

3) Check the Data Connection type: passive / active

4) Check if the Adapter file is active.

Best regards,

Salvatore