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Former Member

How to send notification with custom BO for SAP C4C?

Hello everyone,

I have some trouble about sending notification to other users. In SAP cloud application studio 1711 guide, there is an explanation between page 425 to 430 and I implement everything step by step like this guide. I created my custom BO and then I enabled my notifications for custom BO. After that I created work flow rules for this BO but it does not work. To check my BO, when I tried to sending email with workflow rule it sent emails successfully but it is not sending the notifications. Are there any idea about the solution of this problem?

Note : There is no problem about the conditions of the rule because mails are sent successfully with the same condition.

Thank you in advance for your help.

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2 Answers

  • Best Answer
    Nov 06, 2017 at 09:25 AM

    Hi Mehmet, try check if your notification recipients have access to the custom BO work center.

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    • Hi Mehmet Teze,

      I checked.

      1. Data type of Recipient i.e. Employee ID.

      2.Created work center and assigned it to pdiuser.

      Still Custom BO is not coming at the time of Notification/Workflow creation.

      Kindly suggest .

      Br,

      Iqbal

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    Former Member
    Nov 06, 2017 at 07:30 AM

    Hello Horst Schaude. Can you help me for this problem?

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    • Hi Barış,

      I followed the step on 8.9 Notification Rules in Cloud studio tool document but after I save my custom BO from ABSL script, it doesn't trigger the notification. My case is similar with yours. Could you please share your experience about it?