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Former Member

PI SP13 - ALM issue - BPM alerts are received many times

Hi all,

the program RSALRTPROC is scheduled every 5 minute to do :

- deliver

- escalate

the program RSALRTPROC is scheduled every week to do :

- delete

- reorganisation

While an alert isn't completed, RSALRTPROC job (deliver) sends my uncompleted BPM alerts every time it is executed ! => every 5 minutes, I receive a mail for each BPM alert

How to avoid it ? Is it a bug ?

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1 Answer

  • Best Answer
    Jan 11, 2008 at 03:38 AM

    Hi Jean,

    Try selecting the Suppress Multiple Alerts of This Rule option in Alert Rule Definition. It might help you.

    Thanks and Regards,

    Sanjeev.

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