Skip to Content

Creating Service Orders in SD

Hello,

I am trying to determine the best way to create invoices from service orders generated in SD without having to maintain inventory for the material number used for determining the type of service. Is someone able to guide me down a path?

Thank you,

Nelson

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • Nov 03, 2017 at 09:22 AM

    I am not sure that I understood the process flow that you adopted - is it order->billing or order->delivery->billing?

    If the system performs ATP check for a service material or if you end up creating a material document at goods issue in the delivery, you probably use incorrect schedule line category.

    Add comment
    10|10000 characters needed characters exceeded

  • Nov 03, 2017 at 11:56 AM

    Hi,

    Maintain availability check as KP-No check in the material master

    the schedule line in the order need to be CD-no Delivery

    the item category need to be service Item

    Add comment
    10|10000 characters needed characters exceeded

    • Hi Siva,

      Yes the material master under MRP 3 has a value of KP in the Availability Check field. Plant = 1039 and the material is 308-HDL-STD-CRNK ( Handle, Std, Crank) . By the way, the Availability Check with a KP value is also under the Sales: General Plant tab. Just saying.

      The schedule line in the order needs to be CD-No Delivery. I am assuming you are still talking about the Material Master correct?

  • Nov 03, 2017 at 10:55 AM

    Nelson,

    Can you give us an example?

    PeteA

    Add comment
    10|10000 characters needed characters exceeded

    • Hi Peter yes I can.

      Material 308-HDL-STD-CRNK is extended to 15 plants. Of those 15 the only one that fails to generate a requisition at the time of an MRP run is the plant 1039. I am trying to figure out why this is the case. I have researched many possibilities but they have all concluded with not being the cause.