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Allowed Channels in Transaction Type?

Hi,

Excuse me for my ignorance, but I was wondering if someone please could explain the "Allowed Channels" functionaliy in the definition of Transaction Types in IMG (CRM 5). I do not have the impression that this only makes the transaction type available for Mobile Sales for instance as without this flagged it is also available.

Thanks,

Sebastiaan.

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  • Best Answer
    Posted on Jan 16, 2008 at 11:29 AM

    Hi Sebastiaan,

    This customizing needs to be done in the same IMG entry where the transaction type was created.

    Under the definiation of transaction types, there would be another entry called " Allowed channels for transaction types".

    You need to select Mobile Sales as an entry.

    Regards,

    Gervase

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    • Former Member Former Member

      Hi Sebastiaan

      As long as there is no entry in the table, everything works fine in all UI's, but as soon as one entry is done, you need to maintain all UI's where this tx. should be maintained. If there are not too many of them, I would recommend filling them in order to have the correct and complete customizing.

      Hope this helps,

      Kai

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