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Former Member
Jan 10, 2008 at 02:19 PM

E-mail ICWC: Outlook contacts

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Hello guys,

In a customer we have a CRM 5.0 installation with the following SW components:

BBPCRM 500 SP10

SAP_ABA 700 SP12

SAP_BASIS 700 SP12

In the ICWC, when we sent an e-mail we have the opportunity to choose the source of addresses, like outlook contacts or partners addresses.

In my e-mail interface only appear the contacts from the partner addresses.

Could you tell me what can I do to appear the option “outlook contacts”?

It’s necessary configuration of groupware integration.

Best Regards.

Mary