Tax ID not defined

[Former Member]

I have an issue which has been recurring for certain BPs when I add an AR Invoice. I can't get past the stage where it says 'Customer Tax ID not defined', and anything i put in the VAT Number box that the cursor automatically goes to, is met with the message 'Federal Tax ID - The ID Country code [0] is not valid'.

I have gone into the BP Master Data and made sure that the VAT code is correct, but this still happens. Anything I can do to proceed with the AR Invoice?

thanks

[Former Member · Accepted solution]

Hi,

So you are customer!!

try

https://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000670025&_SCENARIO=01100035870000000183&_...;

Regards,

Paul

[Former Member · Accepted solution]

Thank you very much Mr Finneran that's helped me alot. The reason I am on here asking such questions is that we have been without a SAP Partner recently.

[Former Member · Accepted solution]

Excellent, please have a good look around in that portal, especially for notes for your issues. This forum is also an excellent place to ask and get help.

Regards,

Paul

[Former Member]

Hi,

If you have an SUser you can log into the portal and go to support for SAP Business One. There you will find the note search.

Here is the direct link:

https://service.sap.com/~form/sapnet?_SCENARIO=01100035870000000183&_SHORTKEY=01100035870000610168&_...;

Regards,

Paul

[Former Member]

my usual login doesnt seem to work. i have used the login S000446... to access things like the Flashbooks in the Education section, but no joy on this link.

Any chance you could copy and paste here or into an e mail for me? [p.hurford@groovyuk.com |p.hurford@groovyuk.com ]

this will be a huge help. thank you

[Former Member]

Hi,

Please check SAP Note 970547.

Regards,

Paul

[Former Member]

thank you Paul, but where do I find SAP notes?

[former_member583013]

Groovy,

If you have set the Customer to be Taxable, please check if you need to define tax code at shipping address (I am not very sure how it works in Europe).

Suda