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author's profile photo Former Member
Former Member

Create Action Profile for Service Complaint

Hi All,

How to create the action profile for service complaint. I am working in CRM Standalone server. I gone through that service complaint doc and found that for this transaction we have to define the actions like CREATE RETURN REQUEST, CREATE SPARE PART DELIVERY, CREATE QUALITY NOTIFICATION, CREATE CREDIT/DEBIT MEMO REQUEST AND CREATE TASK. Can Anybody guide me how can I achieve this ans assign to my transaction type ie Service Complaint.If any body has the doc to achieve this can send it to

kumar.s2m@hotmail.com

Valuable answer will be appreciated.

Thanx

Saravana

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 10, 2008 at 06:57 AM

    Hi Saravana,

    If you know the steps for action profile, it is the same way you do it for any transaction type.

    Hope this helps.

    Reward points if its helpful..

    Thanks.

    Sindhu.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 10, 2008 at 07:00 AM

    Hi saravana

    want actions in transactions then use this link

    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/c87bb93d-0b01-0010-a0b4-b04d7fda745f

    regards

    Vinay

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    • Former Member

      Hi Vinay.

      Thanks for giving me the useful link. But I am the Functional guy . There are some codes are maintained in that doc. Can u tell me this wheather I should do this or I shalll tell u to ABAPER to do this. Then I will Assign u points.

      Thanx

      Saravana

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