Hi Experts,
We do not have holiday's embedded in our schedules due to the flexibility in when employees are allowed to take the paid time off and also due to
our "flex" work schedules being more than 8 hour work days but the holiday benefit is an 8 hour benefit. This has caused us a lot of issues with
time entry, however, we thought it had been corrected. We are now running into the same issues. Here is an example:
First Issue:
Work Schedule week of 12/31/07 - 01/05/08
Sun Mon Tues Wed Thur Fri Sat
Schedule 0 10 10 10 10 0 0
Tuesday the 1st is a holiday and the employee must enter Absence type 240 for 10 hours to fit his schedule. Employee also work on the holiday and
needs to enter Attendance type 832 for unscheduled holiday work. When we try to enter the attendance we receive a full day collision error and
cannot continue.
Second Issue:
Work Schedule week of 12/31/07 - 01/05/08
Sun Mon Tues Wed Thur Fri Sat
Schedule 0 8 8 8 8 8 0
Tuesday is the holiday and the employee enters Absence type 240 for 8 hours to fit her schedule. She is also on Standy-By time for the holiday. We
had to configure standby time specifically as a wage type and activate the wage type column in the CATS entry screen. She must enter W/T (it's the
only option) 1802 and then record 24 hours in the date 01/01/08. This entry also gives us a full day collision message and we cannot continue.
We can provide more examples when a consultant is assigned. These options used to work and we do not know why they are no longer working.
Advice me to resolve this ticket on time, its high priority ticket.