short dump due to performance issue

[Former Member]

Hi all,

I am facing performance issue in my sandbox. Below is the content of short dump.

Short text

Unable to fulfil request for 805418 bytes of memory space.

What happened?

Each transaction requires some main memory space to process

application data. If the operating system cannot provide any more

space, the transaction is terminated.

What can you do?

Try to find out (e.g. by targetted data selection) whether the

transaction will run with less main memory.

If there is a temporary bottleneck, execute the transaction again.

-

If the error persists, ask your system administrator to check the

following profile parameters:

o ztta/roll_area (1.000.000 - 15.000.000)

Classic roll area per user and internal mode

usual amount of roll area per user and internal mode

o ztta/roll_extension (10.000.000 - 500.000.000)

Amount of memory per user in extended memory (EM)

o abap/heap_area_total (100.000.000 - 1.500.000.000)

Amount of memory (malloc) for all users of an application

server. If several background processes are running on

one server, temporary bottlenecks may occur.

Pls help me to resolve this issue

Regards,

Kalyani

Edited by: kalyani usa on Jan 9, 2008 9:04 PM

[Former Member]

The dump should also give you the portion of the code that caused it. Would you please post that?

Rob

[Former Member]

Hi Rob Burbank,

Thanks for the reply. Below is the portion of code. Hope this would be help you to analyse the problem.

Information on where terminated

Termination occurred in the ABAP program "SAPMSYST" - in

"SET_MULTI_LOGON_TEXT".

The main program was "SAPMSYST ".

In the source code you have the termination point in line 2748

of the (Include) program "SAPMSYST".

Contents of system fields

Name Val.

SY-SUBRC 4

SY-INDEX 0

SY-TABIX 8

SY-DBCNT 0

SY-FDPOS 0

SY-LSIND 0

SY-PAGNO 0

SY-LINNO 1

SY-COLNO 1

SY-PFKEY 0020

SY-UCOMM

SY-TITLE System Program

SY-MSGTY

SY-MSGID

SY-MSGNO 000

SY-MSGV1

SY-MSGV2

SY-MSGV3

SY-MSGV4

If possible I would like to have your mail ID.

Regards,

Kalyani

Edited by: kalyani usa on Jan 9, 2008 10:18 PM

[Former Member]

This is failing in standard SAP code. Are you calling it through one of your custom programs or is it run strictly through SAP?

Rob

[Former Member]

Hi Rob Burbank,

I am pasting the transaction I found in the dump

Transaction......... "SESSION_MANAGER "

Transactions ID..... "4783E5B027A73C1EE10000000A200A17"

Program............. "SAPMSYST"

Screen.............. "SAPMSYST 0500"

Screen line......... 16

Also i am pasting the screenshot of ST02

Nametab (NTAB) 0

Table definition 99,22 6.799 3.591 62,97 20.000 12.591 62,96 0 8.761

Field definition 99,06 31.563 345 1,15 20.000 13.305 66,53 244 7.420

Short NTAB 99,22 3.625 2.590 86,33 5.000 3.586 71,72 0 1.414

Initial records 52,50 6.625 3.408 56,80 5.000 249 4,98 817 5.568

0

program 99,58 300.000 1.212 0,42 75.000 67.561 90,08 7.939 46.575

CUA 99,08 3.000 211 8,84 1.500 1.375 91,67 23.050 846

Screen 99,46 4.297 1.842 45,00 2.000 1.816 90,80 81 963

Calendar 100,00 488 401 85,14 200 111 55,50 0 89

OTR 100,00 4.096 3.281 100,00 2.000 2.000 100,00 0

0

Tables 0

Generic Key 99,69 29.297 2.739 9,87 5.000 177 3,54 57 56.694

Single record 89,24 10.000 63 0,64 500 468 93,60 241 227.134

0

Export/import 76,46 50.000 40.980 83,32 2.000 2.676

Exp./ Imp. SHM 97,82 4.096 3.094 94,27 2.000 1.999 99,95 0

SAP Memory Curr.Use % CurUse[KB] MaxUse[KB] In Mem[KB] OnDisk[KB] SAPCurCach HitRatio %

Roll area 0,16 432 18.672 131.072 131.072 IDs 98,11

Page area 0,19 496 187.616 65.536 196.608 Statement 95,00

Extended memory 9,89 151.552 1.531.904 1.531.904 0 0,00

Heap memory 0 0 1.953.045 0

0,00

Regards,

Kalyani

[Former Member]

Hi kalyani Usa,

Check you code for following.

1. Too much data is selected in some internal table. OR too much data is appended in some internal table

2. Refresh all internal tables whose data is not required anymore. Free all internal tables which are not required anymore.

3. Check for any memory leak in your program.

Thanks,

Regards,

Mohaiyuddin

[Former Member]

Sorry, ignore my previous advice, it's standard SAP program.

Regards,

Mohaiyuddin

[Former Member]

From the runtime error in ST22, could you send the "Active Calls/Events" portion of the short-dump?

Thanks.

Mark S

[Former Member]

Hi Mark Schwendinger,

Thanx for the response.

Below is the Active Call/Events portion

Runtime Errors SYSTEM_NO_ROLL

Date and Time 09.01.2008 08:08:01

Active Calls/Events

No. Ty. Program Include Line

Name

1 MODULE (PBO) SAPMSYST SAPMSYST 2748

SET_MULTI_LOGON_TEXT

Regards,

Kalyani