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Upgrading from CRM 4.0 to CRM 7.0

Hello All,

We are in the planning stages of upgrading a CRM 4.0 implementation to CRM 7.0, we have a number of forms created using SMART FORMS. What are the options for upgrading these forms into the new version of CRM, (we do not want to use the new Adobe Interactive Forms and its associated upgrade tool at this time.).

Any feedback is highly appreciated.

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  • Best Answer
    Posted on Jan 10, 2008 at 07:05 PM


    What application are your forms being used for? Unfortuantely if they are personalized mail forms in the marketing module, you have no option and have to migrate to the new solution.

    If they are used in scheduled actions, then you might be able to get away with using them in the interim.

    Take care,


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