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Former Member

Counter and Ibase

HI.

Can any one throw some light on Counters!!!!

How are they used in Ibase whats the need of them....?

BY whom it is used in service industry...where all we can have counters..?

Any example related to counter admin..End to end...

Full points would be rewarded...

Regards,

sanjana

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  • Best Answer
    Posted on Jan 09, 2008 at 09:27 AM

    Hi

    Counters are used to record the usage of an item. For e.g. speedometer is a counter used to record the totat speed and distance travelled by a vehicle.

    Counters are used in CRM for the purpose of capturing the measurements indicating usage. Incase of industries like Utilities, where they might wish to capture the meter readings, the counters can be useful to maintian the total consumption of the electricity everytime the reading is taken.

    More information about the counters is available on [Counters|http://help.sap.com/saphelp_crm50/helpdata/en/3f/00543f65c83b28e10000000a114084/frameset.htm]

    Counters can be assigned to a Installed base component. It will then be used to capture the readings of this particular component only. The readings can be taken in a service order as well. You need to select the installed base component at the header of the service order and you get a tab to capture the counter readings, wherein the readings taken from the site can be entered. Which is then automatically assigned to the installed base component.

    Hope this information will help.

    Regards

    Rekha Dadwal

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