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Former Member
Jan 09, 2008 at 05:25 AM

Middleware problem -Outbound queue is stuck in SAP R/3 system with message


Hi Middleware gurus ,

We are stuck with a serious issue . We are trying to download Business partners from SAP R/3 4.6c system to SAP CRM 5.2 system using CRM Middleware

Previously we did a successful Initial download of 2 Business partners from SAP R/3 to CRM . Their BP numbers in CRM are 001 and 002 . The Delta load is working fine for the both the BPs which are already downloaded

Now , the real problem is when we are trying to download a new Business partner . When we set the Filter ( BP no 003 ) in MW adaptor object CUSTOMER_MAIN and start the Initial load again , we see that the Outbound queue is getting stuck with message “STOP” .

There are two queues generated in SAP R/3 system with names “MASS_CRM_CUSTOME” and “R3AD_CUSTOME” . The status for both the queues is “STOP” and when go for details it mentions “sapsuck ..SAPMSSY1 “ -Message no. SR 053.

Even we checked the txn SMW01, the Bdocs message is "Recived ( Intermediate state) " for Bdoc type BUPA_MAIN.

We really don’t as to why the Initial load worked fine with 2 BPs and later when want to do more BP Initial Load the Outbound queue is getting stuck

Also , by unlocking the 2nd queue “R3AD_CUSTOME” we are able to release it , but the first queue “MASS_CRM_CUSTOME*” is stuck

Please help us urgently


Dinesh and Ritvij

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