Hi,
We are using the Business Workflow BUS2012 and template WS20000075 to create an item in the SAP Inbox of the users (approvers) who needs to release the PO after it has been created. We now require to send to these users an email to their external mail i.e. Outlook that they have received a PO that needs to be released. What is the best practice in doing this? Do we have to modify a copy of the WS template and add a send mail event when the workflow starts? If so, how do I go about getting the emails of the corresponding approvers so that they will receive an email in Outlook?
Is there any other or easier solution?
Any help would be greatly appreciated.
Best regards,
Mark