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Former Member
Jan 08, 2008 at 07:36 AM

"Forgot password" does not work

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Hi,

We are in SRM 4.0

When I login portal and enter my id and wrong password and then press forgot password?help link in the screen,after following the steps in the link I receive a mail in my inbox saying about using new password xxxx

But when I logon with this new password it does not help

Can somebody help in this?

Nitin