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author's profile photo Former Member
Former Member

Deletion of target group

Hi experts,

We are unable to delete a targetgroup which is assigned to a campaign element of a campaign.

The campaign scheduled with campaign automation for the execution.

When we are trying to delete the target group from the campaign element the message displays as " target group has already been transfered to channel"

Can anybody explain the procedure for the deletion of the target group which is already assigned to a campaign which is released to channel transfer.

Regards,

Madhu

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2008 at 12:24 PM

    Hi madhu,

    Under easy access menu, follow the below path:

    Marketing -> Tools -> Expert Tools

    Under segment builder, you will have the option called "Deletion of Target groups".

    Click on that and mention the target group, which u want to delete and click on execute button.

    Hope this helps.

    Reward points if it is helpful.

    Thanks.

    Sindhu.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2008 at 01:53 PM

    thanks for the response.

    Regards,

    Madhu

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