Hi,
Following are the functional specification. Can you help me on how to use the IDOC.
Mass Interaction Record needs to be craeted for large no of customers.
Assumptions:
The person who is generating the mass interaction records should have a business partner with the role "EMPLOYEE".
Systems Details:
Sending System: File From Desktop.
Receiving System: CRM
Initiating Process:
A transation has to be craeted for craeting an interaction Record using the file upload.
Transfer Method:
LSMW using IDOC Message type "CRMXIF_ORDER_SAVE_M"
Selectin Criteria:
Parameter
Mandatory
Filename and path
Input File:
Tab delimited
Fields: Data Type
1. Customer No character (10)
2. Reason Code character (4)
3. Description Text Field
Regards,
Murali