Hope you can help me for this case.
In company X, they have a common sales process like this:
step 1 - Company X send Sales Order to Customer T with total amount $50000 for 5000m3 boards
step 2 - Customer T pay 1st Down Payment $20000
step 3 - Customer T pay 2nd Down Payment $25000 (which mean, DP total is now $45000)
step 4 - When Company X want to deliver their woods, they calculate again and found only get 4000m3. So they will deliver 4000m3 with total price $40000, which mean, they need to return DP $5000 to Customer T. And then finalized their invoice and send delivery note.
Any better suggestion, how to translate this transaction to SAP Business One ?