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author's profile photo Former Member
Former Member

Sales Process - DP return

Hi all,

Hope you can help me for this case.

In company X, they have a common sales process like this:

step 1 - Company X send Sales Order to Customer T with total amount $50000 for 5000m3 boards

step 2 - Customer T pay 1st Down Payment $20000

step 3 - Customer T pay 2nd Down Payment $25000 (which mean, DP total is now $45000)

step 4 - When Company X want to deliver their woods, they calculate again and found only get 4000m3. So they will deliver 4000m3 with total price $40000, which mean, they need to return DP $5000 to Customer T. And then finalized their invoice and send delivery note.

Any better suggestion, how to translate this transaction to SAP Business One ?

Thanks before.

Regards,

Elsa

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2008 at 04:49 AM

    Didi,

    How are you processing the Down Payments? Are you using Down payment invoice?

    Suda

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2008 at 05:26 AM

    Still don't make a decision. Maybe using DP Invoice.

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