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HANA Express 2.0 sps02: InstallationException: Staging of app "auditlog-db" failed

Hi All,

As suggested in the title of my question, I am getting an InstallationException when installing HANA Express. Please find below the java stack associated with this issue. Any assistance appreciated.

Thank you.

mrT

09:58:32.807 - INFO:           Output line 218: ERROR: Fatal error occurred during installation
09:58:32.807 - INFO:           Output line 219: com.sap.xs2rt.core.installation.utils.InstallationException: Installing the Audit-Log Service (DB) application failed: Staging of app "auditlog-db" failed
09:58:32.807 - INFO:           Output line 220:         at com.sap.xs2rt.installation.impl.hana.content.components.AuditLogServiceDbStep.install(AuditLogServiceDbStep.java:123)
09:58:32.807 - INFO:           Output line 221:         at com.sap.xs2rt.installation.steps.InstallationStep.installAndMeasure(InstallationStep.java:153)
09:58:32.807 - INFO:           Output line 222:         at com.sap.xs2rt.installation.procedures.InstallationProcedure.executeStep(InstallationProcedure.java:129)
09:58:32.807 - INFO:           Output line 223:         at com.sap.xs2rt.installation.procedures.InstallationProcedure.perform(InstallationProcedure.java:228)
09:58:32.807 - INFO:           Output line 224:         at com.sap.xs2rt.installation.impl.hana.content.HanaContentInstallUpdateProcedure.main(HanaContentInstallUpdateProcedure.java:162)
09:58:32.807 - INFO:           Output line 225: Caused by: com.sap.xs2rt.client.exceptions.XsClientException: Staging of app "auditlog-db" failed
09:58:32.807 - INFO:           Output line 226:         at com.sap.xs2rt.client.impl.operations.AppOperations.pushApp(AppOperations.java:472)
09:58:32.807 - INFO:           Output line 227:         at com.sap.xs2rt.client.impl.operations.AppOperations.push(AppOperations.java:413)
09:58:32.807 - INFO:           Output line 228:         at com.sap.xs2rt.client.impl.XsOperationsImpl.push(XsOperationsImpl.java:1869)
09:58:32.807 - INFO:           Output line 229:         at com.sap.xs2rt.installation.impl.hana.content.components.AuditLogServiceDbStep.install(AuditLogServiceDbStep.java:116)
09:58:32.807 - INFO:           Output line 230:         ... 4 more
09:58:32.807 - INFO:           Output line 231: ##########
09:58:32.831 - INFO:           Program terminated with exit code 1
09:58:32.831 - INFO:         Switching back to root user.
09:58:32.832 - ERR :         /hana/shared/PRD/xs/installation-scripts/installation/load-initial-content call failed
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2 Answers

  • Oct 31, 2017 at 05:46 PM

    Can you provide the install logs in /var/tmp/hdb_<SID>_hdblcm*/hdblcm.log?

    Also, are you installing it on VM or bare metal? How much memory do you have?

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    Former Member
    Nov 01, 2017 at 11:59 AM

    Hi Tai Le,

    I was able to resolve this issue myself. Going through the logs I found the following:

    20:36:13.317 - INFO:           Output line 148: [27] Staging application auditlog-db
    20:36:16.005 - INFO:           Output line 149: [27]   10/31/17 8:36:15.555 PM [STG/1] OUT   Node.js
    20:36:17.133 - INFO:           Output line 150: [27]   10/31/17 8:36:16.878 PM [STG/1] OUT   Node.js buildpack version 3.3.2
    20:36:17.133 - INFO:           Output line 151: [27]   10/31/17 8:36:16.887 PM [STG/1] OUT   Available Node.js runtimes: node6.11,node4.8
    20:36:20.409 - INFO:           Output line 152: [27]   10/31/17 8:36:19.928 PM [STG/1] OUT   Npm install not needed - attempting partial runtime download
    20:36:20.410 - INFO:           Output line 153: [27]   10/31/17 8:36:19.929 PM [STG/1] OUT   Downloading Node.js...
    20:36:21.491 - INFO:           Output line 154: [27]   10/31/17 8:36:20.851 PM [STG/1] OUT   Unpacking Node.js archive...
    20:36:21.492 - INFO:           Output line 155: [27]   10/31/17 8:36:20.872 PM [STG/1] ERR   /bin/sh: unzip: command not found
    20:36:21.492 - INFO:           Output line 156: [27]   10/31/17 8:36:20.874 PM [STG/1] ERR   Error: Command failed: unzip -qq -o "/hana/shared/PRD/xs/app_working/stager/work/20cd9846-a73e-499b-80fe-e056458719f8-3/droplet/app/node.zip"
    20:36:21.492 - INFO:           Output line 157: [27]   10/31/17 8:36:20.876 PM [STG/1] ERR   Error: Command failed: unzip -qq -o "/hana/shared/PRD/xs/app_working/stager/work/20cd9846-a73e-499b-80fe-e056458719f8-3/droplet/app/node.zip"
    

    Once I installed the unzip binary, the installation was able to complete.

    Thank you!

    mrT

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