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Former Member
Jan 05, 2008 at 05:17 AM

CRM SERVICE PROCESS VERY URGENT

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In CRM provision is there which allows the service engineer to carry

spares along with him.

For following the above procedure, we want to know

1) What are the documents which the service engineer will carry with him

along with the spares?

2) How will the spares issued in the name of a service engineer

accounted?

3) How it will be related during the time of generating service invoice

so that the spares actually used at site will also be invoiced?

Please provide other details also concerning the above issue.