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author's profile photo Former Member
Former Member

Only EXIT button active when I click on screens - Bank Information, Address

We recently had ESS installed on EP7-SP10 and the 'Overview' screen displays well.

But when I try to use the following ESS application screens, only Exit button is active. And I am not able to use any steps (other than Exit) -

Bank Information, Tax Withholding(W-4), Address, Emergency Contact.

There may be other screens giving the same problem but i listed the one I tested.

Has any one solved this before or knows the solution?

I am not sure if any HR configuration is missing?

Thanks

Vinay

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    author's profile photo Former Member
    Former Member
    Posted on Jan 05, 2008 at 03:34 PM

    Hi Vinay,

    Check that you have defined active sub types and application case in SPRO. Enter the active infotypes and subtypes for your country version and proper usecase.

    Go to : SPRO->Personal Management->Employee self service->Service specific settings-> Own Data.

    The SAP help document give their is very useful in understanding the details

    cheers~

    avadh

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    • Former Member Former Member

      Thanks to Avadh!

      Solution: This problem is solved by SPRO configuration. For Personal Information (Address, Personal Data, Family/dependent information, Bank Information etc) to be displayed, go and configure the following screen in IMG. "Personel Management > Employee Self-Service > Service-Specific Settings > Own Data > Define Active Subtypes and Application Case". Configure this screen according to IMG documentation.

      These ESS screens are visible only if proper Infotypes and subtypes configuration are done.

      Thanks

      Vinay

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