J1IH - Other Adjustment

I want to debit the excise duty using J1IH OTHER ADJUSTMENT. I have sufficient balance in cenvat accounts for the same. while debiting the duty the excise account balance is showing nil balance.

I have debited the duty before using this transation. This problem is faced from last 3 days for one company code. For other company the transaction the transaction is running ok.

please help

regards

Prashant