Error when Installing Solution Manager for XI

[Former Member]

Hi,

I am currently installing the SAP Solution Manager in a new server before I am going to install SAP XI. This is because I need the Solution Manager to generate a Key for the XI installation. I am choosing a typical installation. However, I keep hitting into Installation errors as below:

ERROR 2008-01-04 17:42:37.279

FSL-01002 Unable to create account sinitasd1201\SAPServiceDSS. HRESULT=0x80005009

ERROR 2008-01-04 17:42:37.279

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2008-01-04 17:42:37.279

FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

There are a total of 43 steps at the installation, and this error occurs at Step 2.

There are a few questions which I need some help:

1) Since the server is fresh, and it is a new installation, when defining parameters during installation, do I choose "Register in existing central SLD" or "Configure a new SLD"?

1a) If I need to choose "Register in existing central SLD", what values should I input for SLD HTTP Host, SLD HTTP Port, SLD Gateway Host and SLD Gateway Instant Number?

1b) If I need to choose "Configure a new SLD", what value should I input for the Object Server Name?

2) Any ideas what the errors above is about and how to solve them?

Please kindly advise, thank you.

[Former Member · Accepted solution]

Open the SAP MMC and start the java instance manually or investigate why it didn't start.

[Former Member · Accepted solution]

Hi,

I have opened the SAP Management Console, but I cannot see any Java Engine there. Is there any other ways to manually start the java engine? Thanks.

[Former Member · Accepted solution]

You can start J2EE using SMICM or from the command prompt using jcmon.

-Pinkle

[Former Member]

Was there a solution to this, I have the same issue here myself.

[Former Member]

1. choose configure new sld

1.b. object server ( server machine name)

2) i can't trigger the error mentioned. check your database patches, and make sure that you stopped SAP instances.

regards,

nikhil

[Former Member]

Hi,

Thanks for your help. Now I am able to get pass step 2, and now I am hitting an error at step 34, "Start Java Engine". The error in the log file is:

ERROR 2008-01-09 09:48:08.629

CJS-30150 Java processes of instance DSS/DVEBMGS00 [ABAP: ACTIVE, Java: UNKNOWN] did not reach state PARTRUNNING after 20:00 minutes. Giving up.

ERROR 2008-01-09 09:48:08.629

FCO-00011 The step startJava with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_StartJava|ind|ind|ind|ind|5|0|startJava was executed with status ERROR .

Do you know how to overcome this issue? Please kindly help. Thank you.