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Custom Logon Module not working after upgrade from 7.0 to 7.31

Nov 01, 2017 at 09:10 AM

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Former Member

After the upgrade, we are getting a blank screen when we try to access logon page. If we direct the logon to standard module, things work fine. However, when we reset it back to our custom logon module, the screen again goes blank. We have added all the needed jars but still the project has few errors (related to some object variables in JSP pages). I am not sure if that is causing the issue.

Could you help us on how you were able to resolve this issue?

Thanks in advance.

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2 Answers

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Former Member Nov 02, 2017 at 01:51 PM
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Hi,

Check whether you can run the custom login screen independently? As there are changes in the API with 7.3 and above make sure to include jars from 7.3 and build application.

Thanks,

Dheeram

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Santarshi Samanta
Nov 03, 2017 at 09:12 AM
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Hi Krishnagopal

Can you refer to the resolution section of the below KBA and follow each of the steps from it. Mostly that should solve your issue.

2503291 - Issues after upgrading Enterprise Portal to 7.3x / 7.4 / 7.5


Regards

Santarshi Samanta

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