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Problem while creating the Customer Master Data

Former Member
0 Kudos

Hi,

Have a problem when creating the customer master data:

My screen is closing with this pop-up message " STOP ACCOUNT 47 already exists".

Please give me some idea to overcome this problem.

Thanks and Have a great day.

Nanda.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

>

> Hi,

>

> Have a problem when creating the customer master data:

> My screen is closing with this pop-up message " STOP ACCOUNT 47 already exists".

> Please give me some idea to overcome this problem.

>

> Thanks and Have a great day.

>

> Nanda.

Hi Nanda,

What i understand is system is trying to create a customer with number 47 internally generated customer number but the number already has been used for reasons explained below.

Try one thing go to

Tcode XDN1

Click Status over there

And look at the current number if the current number is 47 or more than 47 it means that for some reason the internal number 47 for customers has already been used.

change that number to 46 if you have to have 47 as your customer number.

Or else check your number range intervals some interval is clashing with another interval.

You will have to correct the intervals for number range.

Hope it helps

Regards

Abhishek Swarup

Answers (6)

Answers (6)

Former Member
0 Kudos

Hi,

Thanks to all for helping me to solve this issue.

Take care.

Bye.

Nanda

Former Member
0 Kudos

Hi,

Have a problem when creating the customer master data:

My screen is closing with this pop-up message " STOP ACCOUNT 47 already exists".

Please give me some idea to overcome this problem.

Thanks and Have a great day.

Nanda.

Hi nanda

check with number ranges in xdn1 if the number 47 exist or not .

Create another customer in xd01 and create you will definately get.

JL23
Active Contributor
0 Kudos

I have never seen such pop-up with this kind of message.

This looks pretty homemade.

ranjeetrajendra_jain
Active Contributor
0 Kudos

Hi Nanda Its very Simple

The customer you are trying to create already exists...

If you want to make sure just go to XD03 and put it ...

Make sure the org details are same as you used in XD01 whilst =creating the Cust

Regards

Former Member
0 Kudos

Double-click on the error message and please provide the msg number. There seems to be some customization.

Former Member
0 Kudos

Hi

Pls confirm whether you want to create a new customer or want to extend the existing customer to a new Sales Org.

New Customer: If you want to create a new customer then you need to pick some other number since customer no 47 already exist. It shows that you are using external number range. But if you change the number range to internal ( Transaction:SNRO) then VD01/XD01 will automatically create a new customer for you with a different number.

Extend To New Sales Org: Pls use VD01 and extend the customer to a new Sales Area by referring the existing customer no 47

Former Member
0 Kudos

Hi,

Thanks for your quick response.

I am creating a new customer by extending the existing customer and this is internal number assignement.

I am very much eager to know your comments.

Thanks

Nanda

Former Member
0 Kudos

Hi Shesagiri,

FYI:

I tried to create Customer master data with different t.codes XD01,FD01,VD01.

With all three t.codes I am facing the same problem but with different Stop Account Numbers.

Your advices and comments are welcome.

Thanks

Nanda

Former Member
0 Kudos

hi,

luks like the customer number already exists in the accnt grp. can u plz be more specific as to at wat stage do u get the message.

saurabh