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Former Member

Problem while creating the Customer Master Data

Hi,

Have a problem when creating the customer master data:

My screen is closing with this pop-up message " STOP ACCOUNT 47 already exists".

Please give me some idea to overcome this problem.

Thanks and Have a great day.

Nanda.

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7 Answers

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    Former Member
    Jan 04, 2008 at 06:39 AM

    >

    > Hi,

    >

    > Have a problem when creating the customer master data:

    > My screen is closing with this pop-up message " STOP ACCOUNT 47 already exists".

    > Please give me some idea to overcome this problem.

    >

    > Thanks and Have a great day.

    >

    > Nanda.

    Hi Nanda,

    What i understand is system is trying to create a customer with number 47 internally generated customer number but the number already has been used for reasons explained below.

    Try one thing go to

    Tcode XDN1

    Click Status over there

    And look at the current number if the current number is 47 or more than 47 it means that for some reason the internal number 47 for customers has already been used.

    change that number to 46 if you have to have 47 as your customer number.

    Or else check your number range intervals some interval is clashing with another interval.

    You will have to correct the intervals for number range.

    Hope it helps

    Regards

    Abhishek Swarup

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    Former Member
    Jan 04, 2008 at 07:04 AM

    Hi,

    Have a problem when creating the customer master data:

    My screen is closing with this pop-up message " STOP ACCOUNT 47 already exists".

    Please give me some idea to overcome this problem.

    Thanks and Have a great day.

    Nanda.

    Hi nanda

    check with number ranges in xdn1 if the number 47 exist or not .

    Create another customer in xd01 and create you will definately get.

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    Former Member
    Jan 04, 2008 at 03:21 AM

    Hi

    Pls confirm whether you want to create a new customer or want to extend the existing customer to a new Sales Org.

    New Customer: If you want to create a new customer then you need to pick some other number since customer no 47 already exist. It shows that you are using external number range. But if you change the number range to internal ( Transaction:SNRO) then VD01/XD01 will automatically create a new customer for you with a different number.

    Extend To New Sales Org: Pls use VD01 and extend the customer to a new Sales Area by referring the existing customer no 47

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    • Former Member Former Member

      hi,

      luks like the customer number already exists in the accnt grp. can u plz be more specific as to at wat stage do u get the message.

      saurabh

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    Former Member
    Jan 04, 2008 at 05:01 AM

    Double-click on the error message and please provide the msg number. There seems to be some customization.

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    Former Member
    Jan 04, 2008 at 06:41 AM

    Hi Nanda Its very Simple

    The customer you are trying to create already exists...

    If you want to make sure just go to XD03 and put it ...

    Make sure the org details are same as you used in XD01 whilst =creating the Cust

    Regards

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  • Jan 04, 2008 at 06:50 AM

    I have never seen such pop-up with this kind of message.

    This looks pretty homemade.

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    Former Member
    Jan 04, 2008 at 05:03 PM

    Hi,

    Thanks to all for helping me to solve this issue.

    Take care.

    Bye.

    Nanda

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