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Former Member

Send campaign to EMPLOYEES

It is possible to send Campaign Surveys by targeting members in C4C as target groups. but

Do not send campaigns by targeting groups with Employees. The e-mail template was successfully sent, but no e-mail was received.

Please troubleshoot an issue where an Employee's campaign is not running.

prerequisites :

BUSINESS CONFIGURATION > IMPLEMENTATION PROJECTS > Edit Project Scope > 4 Questions > Sales Campaign > Campaign Management > Campaign Execution > You can execute Campaigns for Employees added in the Target Group.

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2 Answers

  • Best Answer
    Nov 01, 2017 at 01:22 PM

    Hi ,

    Employees can be added to into target Group but same is not supported in Campaigns.

    Br,

    Keshav

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    • Former Member

      Hi,

      Thank you for answer.

      When will it be possible to send campaigns to employees?

      Best Regards

      WonJeong Bae

  • Nov 01, 2017 at 11:29 AM

    Hello,

    At the moment the campaigns can be executed only for other type of members like accounts/contacts/leads etc. Employees can be added to Target Group but same is not supported in Campaigns as of now.

    Best Regards,

    Gabriel Brage

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    • Former Member

      Hi,

      Thank you for answer.

      When will it be possible to send campaigns to employees?

      Best Regards

      WonJeong Bae