on 11-01-2017 12:02 PM
User is unable to load BW portal query with his settings whilst other users can. Query defaults to settings that are not in the source query. I have cleared the users Cache, and this has not resolved their issue - It appears to only affect this one individual, and exclusively this one query??
Additional info:
I worked with XXX this morning to investigate saving BW reports in the publix “BEx portfolio” tab.
First, XXX saved a customised template into the folder as “ASP JA CG Test 1”. This worked fine for XXX, although when I tried to open it, it opened the same personalisation I always see with Sutton-in-Ashfield.
Secondly, I saved a personalisation from my system called “ASP costs, not inc TP”. This saved fine but when I opened it I got the Sutton-in-Ashfield screen. When Jess opened, she saw the correct screen as I had intended to create.
Whatever 107c personalisation I open, it always reverts back to the Sutton-in-Ashfield screen.
What I make from this is that:
This is what the sees
This is what the user has saved
And this is what the user expects to see
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