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Action 'install' for DCOM service failed, see phase log for details

Hi,

I'm trying a convertion from ECC 6.00 to S/4 Hana 1709, it is a Windows 2016 box with MSSQL 2016.

I've already try with note 2179539 - SHDINST_OS: Action 'install' for DCOM service failed but wihout success, I'me sure that password is right. Have you got any idea?

Thank you.

At phase PREP_INSTALL/SHDINST_OS I see this error message:

Severe error(s) occurred in phase PREP_INSTALL/SHDINST_OS!

Last error code set:
Action 'install' for DCOM service failed, see phase log for details: Cannot
create a file when that file already exists.


### Phase PREP_INSTALL/SHDINST_OS:
SAPup> Starting subprocess in phase 'SHDINST_OS' at 20171101000750
    ENV: DBMS_TYPE=mss
    ENV: PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
    ENV: PATH=S:\usr\sap\MED\SUM\abap\exe;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\DTS\Binn\;C:\Program Files\Microsoft SQL Server\130\DTS\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\ManagementStudio\;C:\Users\medadm\AppData\Local\Microsoft\WindowsApps;S:\usr\sap\MED\SYS\exe\uc\NTAMD64
    ENV: RSEC_SSFS_DATAPATH=\\GMSAP201\sapmnt\MED\SYS\global\security\rsecssfs\data
    ENV: RSEC_SSFS_KEYPATH=\\GMSAP201\sapmnt\MED\SYS\global\security\rsecssfs\key
    ENV: SAPSYSTEMNAME=MED
 *DBENV: dbs_mss_schema=med
    ENV: rsdb_ssfs_connect=0
 *DBENV: (auth_shadow_upgrade)
    PWD: S:\usr\sap\MED\SUM\abap\tmp


EXECUTING S:\usr\sap\MED\SUM\abap\exe\sapstartsrv.exe -r -q -p S:\usr\sap\MED\SUM\abap\system\MED\SYS\profile\MED_DVEBMGS12_GMSAP201 -s MED -n 12 -U MONDINI\SAPServiceMED -P <HIDDEN> -e MONDINI\MEDadm
Cannot install service.


OpenSCManager failed: 5


Access is denied.


SAPup> Process with PID 7144 terminated with status -1 at 20171101000750!

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1 Answer

  • Best Answer
    Nov 01, 2017 at 08:45 AM

    I'm re-try to run SUMSTART.BAT in elevation mode and it runs well.

    Bye

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