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C4A Expired Account

Oct 31, 2017 at 09:25 PM

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Former Member

My account shows it renewed or will renew tomorrow but when i try to login today it indicates its expired. Listed below is the renewal transaction information.


#0240176594

SAP Analytics Cloud for business intelligence

SORG-0008 SAP USA

Order Date: 01-Nov-2017

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Best Answer
Mark Fodor
Nov 02, 2017 at 12:52 AM
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Hi Danny,

Could you please let us know if you are still facing that message today?

Additionally to that please let me know the URL you've been trying to use.

In the meanwhile we're looking into the renewal "gap" internally and reach out to you.

Edit: This is a known issue which is planned to be fixed in Wave 24. Refer to KBA:2524026

Cheers,

Mark

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