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Former Member

PI 7.4 performance Issue

Dear All,

We are facing performance Issue in PI Quality System.

In GST time lots of testing happend in PIQ. It was working fine.

suddenly from Last week JAVA page opening very slow.

we did following things.

when I increased the server process 2 from 1. It worked fine for 10mins. After some time again getting slow. Specially ESR and ID links are not opening.

PI development and production are working fine.

Please help with your inputs to resolve the Issue.

Thanks,

Satwa

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4 Answers

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    Former Member
    Oct 31, 2017 at 10:58 AM

    Hi Sat,

    Clear the catche( ESR/IR) and Restart the JAVA stack.

    Thanks

    Venkat

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  • Oct 31, 2017 at 12:29 PM

    Have you deployed some other components on this AS Java?

    What are the usage types being run on this server-box? By any chance do you have some of these: DI_CMS, DI_CBS, DI_DTR or DI_NTY?

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    Former Member
    Nov 03, 2017 at 11:47 AM

    Dear All,

    Thanks for your help to reply..

    We are getting

    Error: java.lang.OutOfMemory Error

    GC overhead limit exceed (Max heap:4096 MB)

    Thanks,

    Satwa

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  • Nov 04, 2017 at 08:01 PM

    In case of Out of Memory, you will need to analyse the OOM.hprof file.

    The .hprof files are located on:

    /usr/sap/<SID>/<AS-JAVA-instance>/j2ee/cluster/server0/

    This file is too big to be uploaded on the SAP Community. Besides it is allowed to upload only pictures & screenshots.

    Please refer to these collection of blogs:

    Analyzing Java Collections Usage with Memory Analyzer

    and/or

    The official documentation of the Memory Analyzer

    If you do face difficulties you might upload the leak suspects report here so I might have a look.

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