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BTC work processes getting stuck

Oct 30, 2017 at 10:22 AM


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Former Member

Dear All,

From last few weeks we are facing a issue in our production environment wherein most of our background processed are getting stuck on Central Instance and Dialog Instance.

Below is the screenshot of sm66 tcode. I tried finding the logs in sm21 but could not find any clue.

Last few time when the issue occured we had to take a OS restart. However I need to find the root cause of this error, is it releated to OS or the issue is related to SAP.

Your valuable inputs will be appreciated.


Dharmendra yadav

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1 Answer

JEGANRAJ R Nov 20, 2017 at 08:42 AM

Dear Dharmendra,

Kindly check your swap space.


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Former Member

Dear Jeganraj,

Thank you very much for your response.

I have a forwarded the issue with our OS team and they are working on it.

Best regards,



Dear Dharmendra,

Kindly close this thread if you find the answer.


Jegan Raj