Hello All,
We are in the process of implementing ICWC for CRM 5.0.
After we open the CIC screen via transaction: CRM_IC; and remain idle for some time, the system automatically logs out of the CIC screen.
We want the system to log out of ICWC screen only when the the screen has been idle for 60 minutes.
Please guide me to do this.
Regards,
Khushboo