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Error during executing BI Landscape Analysis Report


It is required to execute BI Platform Support Tool to generate Landscape Analysis Report in our BO Dev and QA host before we plan for next BO Upgrade.

I have followed the below Wiki link for the required configurations.Also referred Note 2138275.

I am able to generate report for all components available except Web application server.I get error that 'No web application host was found for cluster' .

In QA the port is not getting validated under Landscape Configuration Tab.In this host jmx port as seen in Tomcat configuration is 9004 along with JMX authentication enabled.So I have given the same in BI platform support tool Landscape configuration tab too but still get the same error.

In dev host in Tomcat configuration->java tab I do not see JMX port information mentioned( i.e ). Does it mean JMX port not set yet?

Can anyone please provide a solution for this.

WAS- Tomcat

BI- 4.1 SP5 patch 5 update

OS: Windows server 2008 R2



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1 Answer

  • Oct 31, 2017 at 01:31 PM

    Hi Sheetal,

    For QA landscape, please make sure that the HTTP port defined for this WAS host is correct. Typically, this is either 80 or 8080 (same port you would use to connect to CMC direct on the Tomcat server via a browser)

    For dev landscape, it sounds like JMX is not configured if you are missing the Java properties in Tomcat configuration. Please add these and test again.

    If you face further trouble let us know.

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