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Former Member

Crystal reports Server 2016 cant select a printer

I have just installed Crystal reports Server 2016.

I have added a crystal report to it and I am trying to schedule the report to be printed.

But on the printer settings page where you select the printer you want it to go to, it does not put any printers in the list. I have added a printer to the server this software is installed on,but it does not show.

I my previous version of Crystal Reports Server, I just had to type the printer name in, in this version you have to select a printer.

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2 Answers

  • Oct 27, 2017 at 03:57 PM

    Try rebooting the Server and install the printer under a local Admin account.


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    Former Member
    Oct 27, 2017 at 06:04 PM

    We found the place to fill the printer list.

    CMC -> Applications -> Crystal Reports -> printer list.

    but we are still having issues, no matter what we enter in the printer list it still fails. We have tried the full name with both the DNS name and also the direct IP of the print server.

    We have tried the report with both the "No printer (optimize for screen display) ticked and unticked.

    the printer we are trying to print to is a network printer as well. We have install the network printer on the server as well, but does not help.

    This is 60 day trial version, so not sure if any features are disabled or not.

    The Report was originally created under Crystal Reports XI.

    When we try to schedule it to print the report it always says invalid printer.

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