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SCP Portal Service - missing Website Template

Dear all,

I want to create a support site for C4C as described in this video:

https://www.youtube.com/watch?v=wikqPJQ_LKY&feature=youtu.be

I've downloaded the files from github (https://github.com/sap/hcp-portal-service-for-support-site) and deployed the apps on my SCP account.

Now I go to the portal service and create a new template (Support Site Theme) in the theme manager:

When I try to create a new website the template is not shown as it is in the video.

Here the screenshot of how it should look like:

As you can see in the screenshot below I'm missing the "Support Site Theme".

Have I missed some steps to see the template here?

Hope someone already tried that and can help.

Regards

Tobias

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2 Answers

  • Posted on Nov 05, 2017 at 08:01 PM

    Hi Tobias,

    The Support Site is a Portal Site template and not a Theme. You can open it and deploy it through WebIDE, or deploy it as an HTML 5 App to HCP Cockpit. After this, you should be able to see it in the list of site templates.

    Best Regards,

    Rachel.

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  • Posted on Nov 07, 2017 at 11:51 AM

    Hello Tobias,

    There was a problem with the packaging of zip files in the GitHub repository.

    Could it be that you downloaded the zip files before June 22nd ?

    If this is the case, please download again the zip files from GitHub, import again to WEB-IDE and re-deploy in your account.

    [Technical info: According to the screenshot from WEB-IDE I can see there is a child folder named supportsitetemplate". This folder is redundant]

    Best regards,

    Nili

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