Solution Manager Error

> Hi All,

>

> I had installed the solution manager and all the RFC connection as

> well. Now i have a Problem when somebody need to the send the message

> through the production server when they type the problems and errors

> once they click the send message there is another logon screen is

> opening which is asking for user name and password to connect to the

> solution manager. But earlier it was like when they send the message

> it automaitcally goes to the solution manager. I have created common

> user ids in both the system and connect through that user id. Still

> users are asking for user name and password to connect to the solution

> manager.

Help me in this.

Its ver urgent....

With regards,

Chandramouli

Reply me to chandra3mouli@gmail.com