Report Link shortcut not working for opening a Crystal Report on Business Objects

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I'm trying to use a shortcut to access a report through a link or a link in an email. I'm using the report LINK that is provided for the report, but when I copy to a browser, it gets page not found indicating the server name was not found. I'm able to ping this server. It worked on our older version which used an open doc script embedded.

We are on version for Business Objects