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J. Vo

sap portal when navigate screen gets black

Oct 27, 2017 at 11:32 AM | 37 Views

Hi experts,

We have a portal 7.40 SP14. When we run the portal in edge or we use AFP standards in IE11, and we click on the option view, history, favorites, help etc or the navigation buttons on the right site of the menu bar, the the the screen will turn black.

In edge also our logo is not displayed in the masthead.

how to avoid/solve this?

thanks in advance.

vo.

blackscreen.png (10.5 kB)
SAP Enterprise Portal
afp standards mode framework page
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2 Answers

  • Best Answer
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    Santarshi Samanta
    Oct 30, 2017 at 10:45 AM

    Hi Vo

    I see that you are facing the issuse in IE, can you refer to the KBA # 2398889 - Internet Explorer support for Enterprise Portal for recommendation to be followed for IE.

    Regarding IE Edge, kindly refer the Slide - 6 of below PAM link and see if yo uare on the required SP level for using Edge Browser or not.

    https://support.sap.com/content/dam/launchpad/en_us/pam/pam-essentials/TIP/NW74PAMBrow.pdf

    Regards

    Santarshi Samanta

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    J. Vo
    Nov 27, 2017 at 12:16 PM

    Thanks Santharshi for your reply.

    I will check the KBA # 2398889 - Internet Explorer support for Enterprise Portal.


    gr


    Vo

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