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getting Error code: 20544 for crystal reports

Hi All,

I am trying to run an application in Windows 8 that uses crystal reports application to generate a report but everytime I try to generate a report I am getting this error.

Error starting report <wovClientMeerdereCreditCMPLX.rpt>.

Source: KrpRapportage. Location: fliPrepareReport. Error code: 20544.

Error in File UNKNOWN.RPT: Access to report file denied. Another program may be using it.

I have provided full access to Everyone in my C:\temp folder. Also I have installed Crystal Reports using Crystal reports.msi file , but I cannot find any registry keys that was created for the application under HKEY_LOCAL_MACHINE or HKEY_CURRENT_USER. Please help.

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1 Answer

  • Best Answer
    Oct 27, 2017 at 05:29 PM

    Hi Mayuri,

    CR Designer gets installed using a setup.exe file and not a MSI.

    What version of CRD are you installing?

    Also requires PC Admin rights so when you find setup.exe right click on it and select run as administrator.

    Don

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