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Former Member
Oct 27, 2017 at 06:02 AM

'My Inbox : For Manage Bank Account' not populating any request

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Hello,

My client have migrated from 1610 to 1709 and the new workflow template WS78500050 has been activated. When requestor is raising the request, the request is showing in 'My Sent Request' but not appearing in "My Inbox: For Manage Bank Account" for approver.

We've maintained the configuration in Scenario definition as provided in 'Admin Guide for 1709' but still unable to see the request.